Effective Date: 05 May 2026
1. INTRODUCTION
1.1 This Master Services Agreement and Terms of Service (“Agreement”) constitutes a legally binding agreement between Strivre Services (“Company”, “Strivre Services”, “we”, “us”, or “our”) and the client, customer, subscriber, or user of the Services (“Client”, “you”, or “your”).
1.2 By accessing the Company’s website, subscribing to any Service, executing an Order Form, accepting a quotation or proposal, making payment, creating an account, or electronically accepting these Terms through any checkbox, button, or digital acknowledgment process, the Client acknowledges that they have read, understood, and agreed to be legally bound by this Agreement.
1.3 Electronic acceptance shall have the same legal force and effect as a handwritten signature.
2. DEFINITIONS
2.1 “Services” shall mean all products, subscriptions, systems, support, consulting, operational assistance, and business solutions provided by Strivre Services, including Website as a Service (WaaS), website development, hosting, CRM implementation, virtual administration support, call answering services, shared operational services, consulting services, digital support services, and related deliverables.
2.2 “Client Content” shall mean all information, materials, files, instructions, text, media, logos, trademarks, documents, and data submitted, uploaded, transmitted, or otherwise provided by the Client to Strivre Services.
2.3 “Subscription Term” shall mean the active service period selected by the Client, whether monthly, quarterly, annually, or otherwise specified in an applicable quotation, proposal, subscription plan, or Order Form.
3. ELIGIBILITY
3.1 The Client represents and warrants that they possess the legal authority and capacity to enter into this Agreement and, where applicable, are authorized to act on behalf of the organization or entity subscribing to the Services.
3.2 The Client further warrants that all information supplied to Strivre Services is accurate, complete, and current.
4. SERVICES
4.1 Strivre Services shall provide the Services selected by the Client in accordance with the applicable subscription plan, proposal, quotation, onboarding documentation, or Order Form.
4.2 The scope, features, pricing, limitations, and availability of the Services may vary depending on the selected package or custom engagement.
4.3 The Client acknowledges that certain Services are provided on a shared-service basis and shall not be deemed dedicated or exclusive unless expressly agreed otherwise in writing.
4.4 Strivre Services reserves the right, at its sole discretion and without liability, to modify, improve, suspend, replace, or discontinue any aspect of the Services, provided reasonable efforts are made to avoid material disruption to active Clients.
5. CLIENT RESPONSIBILITIES
5.1 The Client agrees to provide all information, approvals, content, materials, credentials, instructions, and assistance reasonably necessary for the provision of the Services in a timely manner.
5.2 The Client shall remain solely responsible for the legality, reliability, integrity, accuracy, and ownership of all Client Content supplied to Strivre Services.
5.3 The Client shall not use the Services in any manner that is unlawful, abusive, fraudulent, defamatory, infringing, harmful, or otherwise inconsistent with applicable laws or regulations.
5.4 The Client shall not engage in any conduct that may interfere with the operation, security, stability, or reputation of Strivre Services or its systems.
6. FEES, BILLING, AND PAYMENT
6.1 The Client agrees to pay all applicable fees, charges, and recurring subscription amounts associated with the Services in accordance with the pricing set forth on the Company’s website, proposal, quotation, Order Form, or subscription plan.
6.2 Unless otherwise agreed in writing, subscription-based Services shall automatically renew at the conclusion of each Subscription Term.
6.3 The Client authorizes Strivre Services to process recurring payments using the designated payment method on file.
6.4 All invoices shall be payable by the due date specified therein.
6.5 Failure to make timely payment may result in suspension or termination of Services, restricted account access, delayed support, additional charges, or removal of hosted systems and data.
6.6 Except where expressly stated otherwise or required by law, all fees paid to Strivre Services shall be non-refundable.
7. INTELLECTUAL PROPERTY
7.1 The Client shall retain ownership of all Client Content submitted to Strivre Services.
7.2 The Client grants Strivre Services a non-exclusive, worldwide, royalty-free license to use, reproduce, process, store, transmit, and display Client Content solely for purposes reasonably necessary to provide the Services.
7.3 All proprietary systems, templates, workflows, methodologies, documentation, frameworks, software tools, operational processes, and intellectual property developed, owned, or utilized by Strivre Services shall remain the exclusive property of Strivre Services unless expressly transferred in writing.
7.4 Ownership transfer of website deliverables or digital assets shall be conditional upon full payment of all outstanding amounts owed to Strivre Services.
8. CONFIDENTIALITY
8.1 Each party agrees to maintain the confidentiality of all non-public, proprietary, financial, operational, commercial, and technical information disclosed by the other party in connection with the Services.
8.2 Neither party shall disclose confidential information to any third party except as required by law, reasonably necessary for service delivery, or authorized in writing by the disclosing party.
8.3 The obligations contained within this clause shall survive the termination or expiration of this Agreement.
9. PRIVACY AND DATA PROTECTION
9.1 Strivre Services shall process personal data and business information in accordance with its Privacy Policy, as updated from time to time.
9.2 The Client acknowledges that the provision of Services may involve the use of third-party hosting providers, cloud infrastructure, communication systems, payment processors, CRM platforms, and software integrations.
9.3 While Strivre Services implements commercially reasonable safeguards to protect data, no electronic system or transmission method can be guaranteed to be entirely secure.
9.4 The Client remains solely responsible for ensuring that all data submitted to Strivre Services has been lawfully collected and may legally be processed for the intended purposes.
10. FAIR USAGE
10.1 The Client acknowledges that certain Services are subject to fair usage limitations designed to ensure equitable allocation of shared resources among all clients.
10.2 Excessive, abnormal, unreasonable, or abusive usage may result in additional charges, service restrictions, recommendations to upgrade plans, temporary suspensions, or termination of Services at the sole discretion of Strivre Services.
10.3 Strivre Services reserves the exclusive right to determine what constitutes unreasonable or excessive usage based on operational capacity, system performance, staffing allocation, and industry-standard expectations.
11. THIRD-PARTY SERVICES
11.1 The Services may depend upon or integrate with third-party providers, platforms, software applications, hosting services, communication networks, or infrastructure providers.
11.2 Strivre Services shall not be responsible or liable for outages, delays, interruptions, failures, security incidents, data loss, or performance issues caused directly or indirectly by third-party providers.
12. DISCLAIMERS
12.1 The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
12.2 To the fullest extent permitted by law, Strivre Services disclaims all implied warranties including merchantability, fitness for a particular purpose, satisfactory quality, uninterrupted availability, non-infringement, and error-free performance.
12.3 Strivre Services does not warrant or guarantee any specific business outcome, sales performance, lead generation result, website ranking, uptime percentage, operational efficiency, customer conversion, or financial performance arising from use of the Services.
13. LIMITATION OF LIABILITY
13.1 To the fullest extent permitted by applicable law, Strivre Services shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to the Services or this Agreement.
13.2 In all circumstances, the total aggregate liability of Strivre Services arising under or in connection with this Agreement shall not exceed the total amount of fees paid by the Client to Strivre Services during the three (3) months immediately preceding the event giving rise to the claim.
14. INDEMNIFICATION
14.1 The Client agrees to indemnify, defend, and hold harmless Strivre Services, its affiliates, officers, directors, employees, contractors, agents, and representatives from and against any claims, damages, liabilities, losses, costs, expenses, or legal fees arising from or relating to the Client’s use of the Services, Client Content, breach of this Agreement, unlawful conduct, or infringement of third-party rights.
15. TERMINATION
15.1 Either party may terminate the Services in accordance with the applicable cancellation terms or by providing written notice where no minimum contractual term applies.
15.2 Strivre Services reserves the right to suspend or terminate the Services immediately, without liability or prior notice, where the Client has breached this Agreement, failed to make payment, engaged in abusive conduct, violated applicable laws, created operational risk, or otherwise misused the Services.
15.3 Upon termination, all outstanding amounts owed by the Client shall become immediately due and payable.
15.4 Strivre Services may disable access to hosted systems, remove stored data after a reasonable retention period, and permanently delete Client information where operationally necessary.
16. ELECTRONIC ACCEPTANCE
16.1 The Client expressly agrees that electronic signatures, digital acknowledgements, checkbox acceptances, online approvals, electronic communications, and other forms of electronic consent shall constitute valid and legally enforceable acceptance of this Agreement and any related documents.
16.2 Electronic records maintained by Strivre Services shall be admissible as evidence of such acceptance and shall be deemed authentic unless proven otherwise.
17. FORCE MAJEURE
17.1 Strivre Services shall not be liable for any delay, interruption, or failure to perform resulting from causes beyond its reasonable control, including natural disasters, internet outages, cyberattacks, telecommunications failures, labor disputes, acts of government, pandemics, utility interruptions, or failures of third-party providers.
18. GOVERNING LAW
18.1 This Agreement shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.
18.2 Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the competent courts within such jurisdiction.
19. SEVERABILITY
19.1 If any provision of this Agreement is found to be unlawful, invalid, or unenforceable, such provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.
20. ENTIRE AGREEMENT
20.1 This Agreement constitutes the complete and exclusive agreement between the parties concerning the Services and supersedes all prior discussions, communications, representations, proposals, understandings, and agreements, whether oral or written.
21. CONTACT INFORMATION
21.1 All notices, communications, and legal correspondence relating to this Agreement shall be directed to Strivre Services using the contact information published on the Company’s official website or otherwise provided in writing by the Company.
